What is Buy with Prime and how does it work?
Buy with Prime allows millions of US-based Prime members to shop directly from participating online stores with the trusted experience you expect from Amazon — including fast, free delivery, an easy checkout experience, and returns on eligible orders. When you shop on Yoobi.com, you’ll see the Prime logo and delivery promise on eligible products, which signals the item is available for free delivery, as fast as next day, with free returns.
How do I make a purchase using my Prime benefits on Yoobi.com?
When you decide to purchase a product using Buy with Prime on Yoobi.com, you will be prompted to sign into your Amazon account. You can then complete your order using your preferred payment method stored in your Amazon account.
Is this really the same delivery experience I’m familiar with as a Prime member?
Buy with Prime purchases offer the fast, free delivery and free returns on eligible products and a seamless checkout experience shoppers trust.
Where can I check the status of my order?
You can check your order status by clicking on the link in your shipment confirmation email, which will bring you to your order details page on Yoobi.com. For Buy with Prime purchases, you can’t see or track orders on your Amazon.com orders page or in the Amazon mobile app.
What is the Buy with Prime Return Policy?
Some Buy with Prime orders are eligible for return. To start a return, view your order status from the link in the email you received after you placed your order. You'll be able to begin the return process and print a USPS return label.
For eligible orders, you will receive a full refund as long as the returned items are in resellable condition and returned within the return window. If you have questions about return eligibility or the return process, contact us at firstname.lastname@example.org.
Buy with Prime orders are covered by the Amazon Pay A-to-z Guarantee.
Who do I contact for issues or questions for my order?
If you either have a question or experience an issue with your Buy with Prime order, contact us at email@example.com. You'll receive an order confirmation email with a link to see your order status and how to contact Yoobi.com.
Do I have to be a Prime member to use Buy with Prime?
Yes, you must be a Prime member to purchase products using Buy with Prime on Yoobi.com. When you click on the Buy with Prime button, you will be prompted to sign in to your Amazon account, and your order will be processed using your preferred payment and shipping information stored in your Amazon account.
- Incorrect address
- Missing apartment, building, floor, or unit number
- Severe weather conditions
- Other carrier-related delays
- From your order confirmation email, click through to the order details page to check the status of your order.
- Your shipment confirmation email will also include a link to track your package.
- On the order details page, you can confirm your shipping address.
- Wait 48 hours to allow for unexpected delays.