Available Positions

CUSTOMER SERVICE ASSOCIATE
SUPPLY CHAIN COORDINATOR
PRODUCT DESIGNER
SEMESTER INTERNSHIP

Customer Service Associate at Yoobi

Yoobi, an awesome company with giving at its core, is looking for a passionate, organized, enthusiastic and detail-oriented CUSTOMER SERVICE ASSOCIATE to join their fun, hard working team of results-driven, creative and collaborative people! Reporting into the Ecommerce Manager, the Customer Service Associate will be responsible for delivering and evolving all customer service needs for Yoobi as well as supporting the product development cycle and other special projects, as assigned.

Role Responsibilities

  • Provide an incredible and fun customer experience from start to finish through casual, unscripted conversations via the phone, social media and email
  • Maintain Yoobi’s Standard Level Agreement (SLA) policies
  • Attract customers and drive sales on Yoobi’s eCommerce site by providing detailed information about products and assisting customers with all questions
  • Support the Yoobi.com eCommerce business ensuring an exceptional customer experience is delivered across all key touch points
  • Respond to comments and engage with customers across Yoobi’s social media platforms
  • Develop and maintain relationships with customers and understand customer needs
  • Provide customer feedback and disseminate data to relevant internal teams
  • Support the Product Development team to oversee information generation/management that supports product development processes
    • Generate product classification information (style numbers, UPCs, product category assignment)
    • Create item specification sheets and finalized program information sheets
    • Manage data entry/review on item set up forms
    • Facilitate item set up for products in Yoobi Retail POS system (Vexilor)
    • Execute data entry in Yoobi Inventory System (Netsuite)
    • Manage sample tracking for final samples and marketing samples
  • Work with the Operations team on order and inventory status needs
  • Work closely with Marketing associates to ensure customer service is the best representation of the brand possible, and fulfill special services as needed

Experience

  • 3+ years of customer service experience, or a relevant field
  • Social media experience required
  • Experience using FreshDesk, or a similar software or CRM program
  • Bachelor’s degree

Skills

  • High energy, positive attitude, enthusiastic and ambitious
  • Team player with strong interpersonal and leadership skills
  • Excellent written and verbal communication skills, as well as exceptional listening skills
  • Attention to detail, flexible and adaptable, ability to multitask efficiently
  • Ability to work autonomously as well as with internal and external teams

About Yoobi

Yoobi is based on a bright yet simple idea: colorful, vibrant supplies for school, home or office that give back. For every Yoobi item purchased, Yoobi contributes an item to a classroom in need, right here in the U.S. Together with the Kids In Need Foundation, Yoobi has impacted more than 2 million kids nationwide. Yoobi offers more than 500 different items, from pens and journals to lunchboxes and headphones, available at www.Yoobi.com and in Target stores nationwide.

To Apply

  • Email resume and cover letter to careers@yoobi.com

Supply Chain Coordinator at Yoobi

Yoobi, an awesomely creative company with giving at its core, is looking for a passionate, organized and detail oriented SUPPLY CHAIN COORDINATOR to join their fun, hard-working team of results-driven and collaborative people! Reporting into the Senior Operations Manager, the Supply Chain Coordinator will interface with the Sourcing and Procurement team and be responsible for managing the production cycle from purchase order to delivery.

Role Responsibilities

  • Organize and process purchase orders for finished goods
  • Interface with sourcing team in Asia to manage production schedules
  • Ensure product safety and quality assurance standards are upheld
  • Ensure supplier social compliance standards are upheld
  • Manage transportation logistics for all inbound and outbound goods
  • Create informative, actionable and repeatable reporting that highlights relevant business trends pertaining to key operational functions
  • NetSuite ERP transactional responsibilities
  • Conduct insightful, ad hoc analyses to support ongoing or one-time operational needs
  • Support additional projects as assigned by Senior Operations Manager

Experience

  • 4 year Bachelor’s Degree
  • 2+ years of supply chain management experience, or relevant field
  • Experience working with third party logistics providers
  • Project management knowledge
  • Exposure to NetSuite Enterprise Resource Planning (ERP) system is ideal
  • BA in Supply Chain Management preferred; Computer Science, Economics, Accounting, Business, or related field acceptable with work experience

Skills

  • Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
  • Sound understanding of the supply chain network and a keen interest in improving operational efficiencies through analysis
  • Habitual planner, forward thinker, and great with follow up and follow through
  • Excellent verbal and written communication skills and ability to negotiate
  • Team-player, quick-thinker, adaptable, proactive, able to drive and deliver results
  • Advanced in Microsoft Excel, Access Software

About Yoobi

Yoobi is based on a bright yet simple idea: colorful, vibrant supplies for school, home or office that give back. For every Yoobi item purchased, Yoobi contributes an item to a classroom in need, right here in the U.S. Together with the Kids In Need Foundation, Yoobi has impacted more than 2 million kids nationwide. Yoobi offers more than 500 different items, from pens and journals to lunchboxes and headphones, available at www.Yoobi.com and in Target stores nationwide.

To Apply

  • Email resume and cover letter to careers@yoobi.com

Product Designer at Beach House Group, Cheeky and Yoobi

3 awesome new companies with giving at their core are looking for a creative, energetic and hardworking Product Designer to join our fun team of results-driven and collaborative people! Reporting into the Creative Director, the Product Designer will be responsible for designing strong collections, in a wide variety of product categories, that speak to our target markets.

Role Responsibilities

  • Work closely with the Creative Director on all product design needs, including market research, mood board concept creation, designing, and creating spec files for production
  • Research global markets in order to identify new trends and techniques within our existing categories
  • Research and become knowledgeable in new product categories to expand into
  • Gain a strong knowledge of the target market to consistently fulfill their needs
  • Provide graphic design assistance when needed for company assets
  • Provide packaging assistance when needed for production
  • Support additional projects as assigned by the Creative Director

Experience

  • Minimum 4 years graphic design experience and 2 years product design experience
  • Background in fashion or consumer products
  • Experience translating concepts into products and managing multiple projects simultaneously

Skills

  • High degree of technical proficiency in Adobe Illustrator and Adobe Photoshop
  • Good rendering and illustration skills
  • Ability to create product line drawings and mock ups
  • Ability to create repeat patterns
  • Creative eye for design and presentation layouts
  • Keen attention to detail
  • Strong multi-tasking and project management skills
  • Ability to take and apply feedback
  • High energy and drive, team player with strong interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to work autonomously as well as with internal and external teams

About Beach House Group

Beach House Group is a boutique brand development, design, and procurement company providing unparalleled, full consumer-products solution services to the world’s most exciting retailers, brands, and design partners. With successful launches across CPG categories including Beauty and Personal Care, Luggage and Travel, Stationery, School and Office, DIY and Crafts, Home Decor, Dinnerware, Electronics, Pets, Toys, and Baby, Beach House proudly supports the following charity organizations through our work: Clean the World, Girl Up and Starlight Children’s Foundation.

About Cheeky

Cheeky creates modern tableware with a witty spirit to help end hunger in the U.S. Cheeky’s disposable and porcelain tableware is available exclusively at Target stores and Target.com. For each Cheeky item purchased at Target, Cheeky helps give a meal* through its partnership with Feeding America®. Since Cheeky launched in November 2014, the company has already generated 10 million meals. Cheeky believes in the transformative power in sharing a meal and is on a mission to make mealtime matter.

About Yoobi

Yoobi is based on a bright yet simple idea: colorful, vibrant supplies for school, home or office that give back. For every Yoobi item purchased, Yoobi contributes an item to a classroom in need, right here in the U.S. Together with the Kids In Need Foundation, Yoobi has impacted more than 2 million kids nationwide. Yoobi offers more than 500 different items, from pens and journals to lunchboxes and headphones, available at www.Yoobi.com and in Target stores nationwide.

To Apply

  • Email resume and cover letter to careers@yoobi.com

Semester Internship

Yoobi, an awesome company with giving at its core, is looking for Marketing, Social Media, Graphic Design and Operations Interns to join their fun, hard-working team of results-driven, creative and collaborative people! Interns will work cross functionally to support the company as a whole with a focus in one of these specified departments. Interns gain hands on experience and learn and grow with regular reviews and guidance from Yoobi staff.

Responsibilities

Marketing and Social Media
  • Contribute to marketing brainstorming - come up with new ideas to help promote the brand
  • Help coordinate and execute awesome Yoobi brand and Give events
  • Support marketing with sample inventory, gifting and donation inquiries
  • Provide market research and analysis support
  • Support with content creation and execution
Graphic Design
  • Create graphics and design layouts to support the creative and marketing teams
  • Assist in brainstorming concepts for upcoming projects and marketing strategies
  • Update existing collateral material
  • Assist in collateral needs for our retail store
Operations
  • Must be a Junior or Senior in college
  • Excel master (this is imperative) - pivot tables, formulas, vlookups, etc.
  • Possible majors (and/or classes): business, engineering, statistics, math, supply chain management
  • Data entry for daily tasks revolving around: inventory, sales, shipping, import, etc.
  • Forecasting and demand planning model building 
  • Problem solving to improve Operations methodologies and processes
  • Data analysis to identify solutions and make decisions based on findings
  • Organize data and information to provide the Operations team with improved efficiency
  • Assist in weekly reporting to greater Yoobi team

Qualifications

  • Earn school credit for part time hours at Yoobi Headquarters (min. 2 days a week, with 3 days preferred)
  • Must have laptop that you can bring to the office
  • Must be well organized, a strong communicator, super creative, and eager to learn
  • Resourceful, flexible, hard-working, and has an awesome sense of humor
  • Can handle working on several projects at once and under pressure, all while having a positive attitude

To Apply

  • Email resume and cover letter to careers@yoobi.com
  • Interns accepted on a rolling basis
  • Specify which department you are interested, and use the word “Internship” in the subject line.