Manager, Customer Planning

Location: Remote – United States (Note: Minneapolis preferred)
Employment Type: Full-Time, Salaried
Application Deadline: November 28, 2026

About Yoobi

Yoobi, an awesome company with giving at its core, is looking for an energetic, passionate, innovative, and process-driven Manager, Customer Planning to join our fun, hard-working team of results-oriented, creative, and collaborative people!

This is a great opportunity for an organized and ambitious professional who's eager to solve complex problems and work in a growing consumer products company. You'll have opportunities to work cross-functionally, take ownership of key initiatives, and help shape the future of our supply chain operations.

At Yoobi, we believe colorful, vibrant supplies for school, home, and office can make a difference. For every Yoobi item purchased, we contribute an item to a classroom in need in the U.S. Through our partnership with the Kids In Need Foundation, we've helped impact millions of kids nationwide.

About the Role

We're looking for an experienced Manager, Customer Planning to join our Operations team and play a critical role in supporting our growing retail business.

Reporting to the VP, Operations & Sustainability, this position will lead customer-facing supply chain planning, replenishment forecasting, retail inventory management, and purchase order coordination, with an initial focus on Target and opportunities to support additional major retail customers as our business expands.

You'll work closely with our Sales, Business Planning, Sourcing, and Logistics teams, as well as retail customer planner/analysts, to improve product availability, optimize inventory, and ensure strong operational execution.

The ideal candidate is highly analytical, proactive, detail-oriented, and comfortable working in a fast-paced environment. You'll have the opportunity to help build scalable planning processes, strengthen retailer relationships, and directly contribute to Yoobi's continued growth.

Key Responsibilities

Customer Forecasting & Replenishment: Develop and maintain retailer-specific demand forecasts, replenishment plans, and inventory projections across inline, seasonal, and special programs.
Retail Inventory Management: Monitor retail sales, inventory levels, in-stock performance, weeks of supply, and sell-through to identify risks and opportunities.
Purchase Order Management: Coordinate customer purchase orders, shipment timing, product availability, and order changes with internal teams and retail partners.
Retailer Collaboration: Serve as a key operational contact for retail planners and inventory analysts, proactively communicating forecasts, inventory needs, and supply chain constraints.
Special Program Planning: Support new product launches, seasonal programs, and promotional opportunities through item-level forecasting and inventory recommendations.
Cross-Functional Planning: Partner with Business Planning, Sales, Sourcing, and Logistics to align customer demand with Yoobi's internal inventory and supply plans.
Operational Improvement: Identify opportunities to improve replenishment performance, reduce stockouts, minimize excess inventory, and address customer chargebacks and deductions.
Reporting & Analytics: Develop actionable reporting, dashboards, and standardized processes to improve planning accuracy and operational visibility.

Qualifications & Experience

Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field.
Minimum of 5 years of experience in customer supply chain planning, retail replenishment, demand planning, inventory management, or related functions.
Experience supporting major U.S. mass retailers, with direct Target experience strongly preferred.
Strong understanding of retail replenishment, inventory forecasting, seasonal programs, and purchase order management.
Advanced Excel and analytical skills, including experience working with large SKU-level datasets and forecasting models.
Familiarity with Target's planning and replenishment systems strongly preferred, including POP, POL, replenishment ladders, and related supplier tools.
Excellent communication, organizational, and problem-solving skills, with the ability to work effectively across multiple teams.
A proactive, entrepreneurial mindset with strong attention to detail, accountability, and a passion for continuous improvement.