Quality Engineer – China Sourcing Office

FULL TIME, SALARIED POSITION
EXPERIENCE: 7-12 YEARS
PRODUCT CATEGORIES: STATIONERY, ARTS & CRAFTS & TOYS
📍Ningbo, China

About the Role

We are looking for an experienced and hands-on Quality Engineer to join our China Sourcing team and take ownership of quality assurance across our supplier and manufacturing network.

This is a key role that will work closely with our Sourcing, Product Development, Factory QC teams, third-party inspection agencies, test laboratories, and US Operations team to ensure that every product meets our quality, safety, compliance, and customer requirements before shipment.

The ideal candidate will be someone who can go beyond identifying defects — someone who can find the root cause, drive corrective action, improve supplier capabilities, and build strong quality systems.

Key Responsibilities

Product Quality & New Product Development
•    Review product designs, specifications and engineering drawings for potential quality and compliance risks.
•    Review and approve pre-production samples against approved specifications.
•    Coordinate First Article Inspections (FAI) and initial production checks.
•    Establish inspection criteria, colour standards and functional testing protocols for new and existing products.

Pre-Shipment Inspection & Shipment Release
•    Plan and manage pre-shipment inspection programs with third-party inspectors and factory QC teams.
•    Review inspection reports and make quality-based shipment release/hold recommendations.
•    Track defect trends by factory, product and customer.
•    Prepare professional quality and inspection reports.

Customer Quality & Product Safety
•    Manage customer quality complaints using structured 8D and root-cause analysis.
•    Coordinate responses to CPSC incidents and other US regulatory requirements.
•    Monitor field returns and warranty data and translate market feedback into supplier/product improvements.
•    Support customer quality questionnaires, onboarding requirements, product safety and recall processes.

Quality Management System
•    Develop, implement and continuously improve QMS policies, SOPs, work instructions and control plans.
•    Establish strong document control, traceability and quality record systems.
•    Lead internal/external audits, non-conformity management and CAPA activities.
•    Develop and report meaningful quality KPIs and performance metrics.

Supplier & Factory Quality
•    Develop and manage supplier quality programs, including factory qualification and performance scorecards.
•    Conduct or coordinate factory quality, product safety and social compliance audits.
•    Drive sustainable corrective actions for recurring quality issues.
•    Manage the Approved Vendor List (AVL) and factory quality scorecards.
•    Support factories with customer/licensor quality and audit requirements.

What We’re Looking For

•    7–12 years of relevant experience in quality engineering, supplier quality, manufacturing quality or a similar role.
•    Strong experience working directly with factories and suppliers in China.
•    Experience with consumer products, toys, stationery, arts & crafts or similar categories is highly desirable.
•    Strong knowledge of EN71, ASTM F963, CPSIA, REACH, RoHS and ISO 9001.
•    Strong understanding of AQL, sampling plans, inspection methodology and product testing.
•    Proven experience with 8D, root-cause analysis and CAPA.
•    Ability to independently identify quality risks and drive factories toward sustainable solutions.
•    Strong communication and coordination skills in English and Chinese.
•    Willingness to travel to supplier factories and testing facilities as required.
•    A hands-on, detail-oriented and commercially minded approach to quality.

Why Join Us?

This is not simply an inspection role.

You will have the opportunity to build and influence the quality function, work directly with our international operations team, develop supplier capabilities, and have a meaningful impact on the quality and safety of products reaching customers in the US market.

If you are passionate about quality, product safety, supplier development and continuous improvement, we would love to hear from you.

Interested? Apply via this link